Develops marketing calendars, schedules, and budgets and serves as the project manager across assigned clients and campaigns. Prepares project concepts and leads project kick off calls and other meetings. Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities, recommending profit and service impr

Research and monitor market needs, industry trends and competitive landscape to identify opportunities, define vision, business case and scope, and launch strategy for new SaaS products Gather requirements and conduct business analysis to create and prioritize backlog items Lead bi weekly scrum meetings including refinement, planning, and retrospective meetings Work close

Review order specifications provided from sales/customer service/customer Communicate via voice, Zendesk and email to ensure orders are processed correctly Resolve order discrepancies with sales/customer service/customer Utilize SBA Application to create "Print Ready Images" while ensuring high level of accuracy for all data/images and information provided to Ops Team and

Collaborate with Product, Development, and QA teams to understand business objectives, timelines and risks of projects to make sure team progresses efficiently to meet scope, budget, and timeline requirements. Facilitate scrum ceremonies including daily stand up, retrospective, refinement, planning, deployment preparation, and other meetings as needed. Mediate team decisi

Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance Proactively ensure the highest levels of systems and infrastructure availability Identify and solve infrastructure related problems Improve operations by automating tasks and/or creating scripts or tools Help monitor internal and cloud systems for availabilit

Manage Salesforce Marketing Cloud processes across brands Assist in the execution of campaigns and creation of journeys in Marketing Cloud, consisting of Automation Studio (SQL), automation rules, creation of audiences and data extensions and field management Interpret and implement digital best practices for email/marketing automation, data hygiene, and segmentation Anal

Design, develop, implement and maintain software and database solutions. Developing solutions for a variety of technical problems. Work closely with other software developers as part of a distributed team on increasingly complex technical initiatives. Work with software teams to develop and test software applications and systems. Assist with writing technical and support